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Lender Benefits:

A founding tenet of the DFS Certified Commercial Finance Managers Association is to protect the mutually beneficial relationships between the dealer plan provider (financing source) and the equipment dealer, leading to more satisfied customers and more sales.

The CCFM approach is to:

  1. Define the standards for which Commercial F&I professionals can be measured.

  2. Build a continuing education program specifically for Commercial F&I Managers that enables them to understand commercial and corporate financings from all points of view: the customers, the salespersons, the dealership, and the financing provider.

  3. Incorporate into the training program a personal commitment to a strict Code of Ethics. In order to encourage respect for customers, salespersons, the dealership, and the financing provider.

  4. Establish a disciplinary committee to investigate complaints and to sanction members that participate in unethical practices.

  5. CCFMA will immediately remove a student or memberís name and profile from the official CCFM Members list upon receipt of a valid compliant of sufficient seriousness to warrant such removal.

  6. Approved financing and leasing providers will be able to obtain a list of complaints, disposition of the investigation, and action prescribed for all current members involved.

The CCFMA is the preeminent body in establishing equipment financing principles of conduct and strongly believes that the commercial equipment industry must act quickly to establish standards that are high enough to create barriers for individuals or businesses that want to undermine the relationship between financing sources and ethical dealers.

CCFMA is committed to the highest business conduct and ethical standards in the equipment financing industry.

 

 
 
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